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Questions and answers

Everything you need to know about Monolith Outdoor Totems

Here you will find answers to the most frequently asked questions about our Monolith Outdoor Totems. We want to help you get all the relevant information you need. If you have a question that is not answered here, please do not hesitate to contact us. We are at your disposal.

What makes the Monolith Outdoor Totem stand out?

In our opinion, Monolith is the thinnest outdoor LCD totem in the world. It is rust-free, durable and offers a purist, simple design.

Which outdoor monitor is integrated in the MONOLITH Outdoor Totem?

The LG 55XE4F outdoor monitor is integrated into the MONOLITH 550 | 550+ as standard. The Samsung OH55A outdoor monitor is integrated for an additional charge. The Samsung OH75A outdoor monitor is integrated into the MONOLITH 750 as standard.

Is the monitor bright enough even in direct sunlight?

The monitor in the Monolith outdoor pedestal has an extremely high brightness of 4,000cd/m2. This ensures that your content is easy to read even in direct sunlight.

Can the Monolith outdoor totem also be used in extreme weather conditions?

Yes, the Monolith outdoor totem is highly weatherproof and was specially developed for outdoor use. It is resistant to adverse weather conditions such as rain, snow, ice, dust and heat as well as direct sunlight. The high brightness of the monitor also ensures that your content is easy to read, even in bright sunlight.

Is the Monolith outdoor totem protected against vandalism?

Yes, the Monolith outdoor toteml has a robust construction. This makes it particularly resistant to external influences, including vandalism. The protective glass of the outdoor monitor has IK10 certification (highest protection class) against vandalism and also has an anti-graffiti coating. In addition, a security lock is built flush into the totem to protect the monitor and prevent unauthorized removal.

Is there a warranty?

Yes, the integrated outdoor monitor comes with a 3-year warranty. In the event of a warranty claim, the manufacturer will repair or replace the monitor, which can be easily replaced by two people in just a few minutes.

How long is the delivery time?

The delivery time varies depending on the model and equipment. However, you can expect a standard delivery time of 6 - 8 weeks.

Is a media player already integrated?

Yes, both Samsung and LG already have an integrated media player including their own control software. In addition, the Samsung and LG outdoor monitors are controlled by all well-known software manufacturers. This means that any content can be displayed and there are no limits to what can be shown. The system is very easy to operate. A complicated PC with Windows and additional content management software is obsolete and is no longer required.

Is MONOLITH safe?

Yes, the integrated outdoor monitor is highly secure and is connected exclusively with a LAN cable that is not accessible. This means that no data can be fed in or interrogated. In addition, the Outdoor Monitor has comprehensive three-stage security protection against digital attacks (Knox technology). To gain access to the monitor, a German high-security lock (like a very well-secured front door) must first be unlocked. A duplicate of the key for the German high-security lock can only be made with your security card. In this way, your investment is optimally protected.

Why is there no touchscreen on the MONOLITH Outdoor Totem?

LG and Samsung (the 2 largest manufacturers worldwide) do not offer their outdoor monitors from a size of 46 inches with a touchscreen. Touchscreens are not or not well accepted in outdoor areas - only when people have to use them (ATM / parking lot).

Is a QR code a good solution instead of a touchscreen?

Yes - users photograph the QR code with their smartphone and land directly on the organizer's booking page.
There the customer can buy tickets, obtain more information, etc.
All processes take place on the user's own smartphone - no fear of unauthorized access to personal data (bank, email, address, etc.).
Outdoor monitor does not need to be touched. Many people feel shy and/or disgusted to touch the monitor. Monitor is in a public space and may not be well cleaned or disinfected (corona). Many people do not want to embarrass themselves in front of other people and prefer to use their own smartphone.

How is the Monolith outdoor totem manufactured?

Laser cutting and edging create an extremely robust construction from a single piece of recyclable aluminum. Strong nodes on the base plate and solid cross struts inside the totem ensure even greater rigidity. The Monolith outdoor totem impresses with its rust-free construction, which ensures impressive stability and durability.

How easy is it to install and maintain the Monolith outdoor totem?

Installing the Monolith outdoor stele is simple and straightforward. It consists of two parts: the totem itself and an integrated LG or Samsung outdoor monitor. The outdoor monitors are maintenance-free. If necessary, the monitor can be easily replaced under warranty.

Which areas of application are suitable for the Monolith outdoor totem?

The Monolith outdoor column is versatile. It is ideal for urban and tourist information and as a digital poster in outdoor areas. Other possible areas of application include museums, churches, visitor information, wayfinding systems and as a welcoming instrument for customers and partners.

Is the Monolith outdoor totem environmentally friendly?

Yes, the Monolith outdoor pedestal is environmentally friendly. It requires very little energy, no maintenance and is also recyclable. By dispensing with regular filter changes, a lot of CO2 and plastic waste is 100% avoided. It therefore meets high ecological standards and contributes to sustainability.

Is the Monolith outdoor totem easy to use?

Yes, the Monolith outdoor totem is simple and intuitive to use. It has an integrated media player and the free LG webOS software. It can be controlled immediately with all common web browsers. This gives you full content control options and allows you to display your messages flexibly and according to schedule.

Can the Monolith outdoor totem be customized?

Yes, the Monolith Outdoor Totem can be customized. You can choose different screen sizes and brands and customize the totem with your company logo or choose a different RAL color. For specific requirements, our experts are at your disposal to develop customized solutions.

Why is the separation of stele and monitor advantageous?

The separation of totem and monitor has many advantages. It enables a clear separation of competences, reduces the size and weight for favourable transport and enables easy assembly. It also facilitates recycling. In the event of technical problems, the monitor can be replaced within a few minutes. 

How quickly can the Monolith Totem be installed?

A Monolith Stele can be set up by two people in a very short time. All that is required for commissioning is a 230V power supply and a LAN connection. 

Who installs the MONOLITH Totem?

Installing the Monolith Totem is very simple and is usually carried out by a qualified electrical company or system integrator. You can either arrange this yourself or we will be happy to name a partner specialist company.